audi

AUDI HAS SELECTED DEALERSOCKET AS THEIR CRM SOLUTION OF CHOICE

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Audi Goal
To create a better customer experience by sharing data and providing tools to its dealer network utilizing their CRM technology providers

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Means
Leverage an industry leading CRM and equity-mining solution like DealerSocket to achieve true performance potential

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Audi Customer Experience Initiative
Implement software and processes that manage the customer lifecycle for improved customer experience and loyalty

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    The power of DealerSocket CRM

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Marketing: Average of 210 different automations per dealership

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Sales: 6.5% increase in closing rate

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Service: $55,000 increase in service revenue

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Customer Experience: 11% increase in customer retention

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Data Mining: An additional 5 vehicles sold per month

30%

OF AUDI NETWORK
DEALERS HARNESS
THE POWER OF
DEALERSOCKET

BENEFITS & TIPS
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  • Rated on of the highest in overall satisfaction with Audi dealers nationwide.
  • Certified integration with Audi and available co-op on monthly fees.
  • KPI data reporting.
  • Integrated digital marketing pieces from Audi of America.
  • Exclusive Audi preferred pricing.