Analytics

SALES

Call Management & Web Analyzer

TRACK, LOG, RECORD, AND MAP ALL INCOMING CALLS INTO YOUR DEALERSHIP AND AUTOMATICALLY NOTIFY ASSIGNED SALESPEOPLE OF MISSED CALLS. TRACK AND RECORD OUTBOUND CALL EFFORTS FOR COACHING AND ACCOUNTABILITY. TAKE WEB ANALYTICS TO THE NEXT LEVEL BY MEASURING KEYWORDS AND WEBSITE PAGES THAT ARE PRODUCING OFFLINE CONVERSIONS.

ico-calltracking-1

Call Management – Track and record all inbound and outbound calls by rep through CRM

ico-calltracking-2

Website Tracking – Tie a phone call to a keyword to optimize PPC campaigns to phone calls

ico-calltracking-3

Car Wars – Improve sales rep’s phone skills through a competition-based call-tracking platform

ico-calltracking-4

Service Setter – Book more service appointments by identifying missed opportunities and making service staff members better on the phone

ico-calltracking-5

Lead Launch – Reduce response time on new internet leads by instantly converting them to phone ups

39%

CALLS INTO A DEALERSHIP
FAIL TO REACH A
QUALIFIED EMPLOYEE

TIPS
horz-spacer

  • Always ask for an appointment! Only 12% of callers actually decline an appointment when asked into the store.
  • Creating a fun and competitive environment between sales people not only decreases abandoned call rates, but also increases contact rates and appointments set.
  • Align marketing efforts through phone and web by assigning new phone numbers and creating specific url’s to each and every campaign to track reach, effectiveness and ROI.