CRM ™

A.C.E. Your Customer Experience

Some dealerships log into 10 or more systems per day to generate leads, follow-up with potential and past customers, and complete a sale. Are you spending valuable selling time adding and copying information from system to system? Combine DealerSocket’s CRM and Auto/Mate DMS to eliminate these hassles and A.C.E. your customer experience.

Accelerate Your Sales Process
Communicate Personally
Efficiently Follow-Up

Accelerate Your Sales Process

Control every part of the sales process; from lead generation, to call management, and Mobile CRM. Empower your team to complete the sales process. Desk deals using the CRM desking tool, keeping all customer information accurate as you push to Auto/Mate DMS.

Ready to learn more? Speak with an expert.

The Power of a Connected CRM and DMS

Mobile CRM allows your team to scan licenses, VIN numbers, and quick-up a customer quickly and accurately.
Manage inbound calls to keep your sales team accountable and create training opportunities.
Desk deals using the integrated desking tool, eliminating duplicate data entry and ensuring accurate information across all systems.

"I like how DealerSocket and Auto/Mate talk, and when we make a deal, DealerSocket pushes it into Auto/Mate in a nice, streamlined process. Things like that make our lives easier."

Barry Pannett

General Manager, Auffenberg Chevrolet Buick GMC

Read Auffenberg's Story

Communicate Personally

DealerSocket CRM marketing experiences are customizable to your sales process and generate the right touches for the sales team. The CRM texting, equity mining, and automation tools find customers ready to begin and move through the path to purchase, increasing conversion rates.

Ready to learn more? Speak with an expert.

Starting meaningful (text) conversations

"You're 3x more likely to sell a prospect a car when you engage them in one-on-one texting."

Your dealership can start (and continue) meaningful text conversations with SocketTalk from DealerSocket's CRM, and integrated texting tool that delivers seamless connectivity and provides accountability across your sales team.

Explore SocketTalk Texting

Efficiently Follow-Up

DealerSocket CRM combined with Auto/Mate DMS makes it easier to follow-up with your customers. Using data cleansing and service marketing, get customers back in the dealership for service and sales opportunities.

Ready to learn more? Speak with an expert.

Creating Customers for Life

Make it easy for your customers to see their registered vehicles and recommended services when scheduling appointments online. Pairing DealerSocket CRM and Auto/Mate DMS enhances your dealership follow-up post sales through:

Service Marketing
Built-In Service Scheduler
Data-Cleansing Tools

See How It Works

"It empowers us to go back and mine our customers who decline a service, allowing us to resale a service, whether through a discount or another type of incentive. We want to give a customer a reason to come back into the store."

Victor Souza

General Manager, BMW of Tenafly

Why DealerSocket CRM

Sales

Accelerate sales performance with a centralized, real-time view of the data that drives sales process and accountability.

Marketing

Contact the right person through the right channel with the right message through our robust, easy-to-manage marketing capabilities.

Service

Connect your sales and service departments and maximize service opportunities.

Group Management

Scale the power of your group with a system that works for you, not the other way around.

Franchise Dealership Management

Connect with customers and drive ROI with our innovative technology for franchise dealerships.

Independent Dealership Management

Work with a CRM designed for the unique needs of independent and BHPH dealers.

Why Auto/Mate DMS?

Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.
Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.
By Car People, For Car People™. With a team of former dealership employees having more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer. Our unique support model is the reason we maintain an NPS score of +54 and a customer retention rate of 98%.
You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. Afterall, it is your data.

Your Dealership’s Digital Backbone

In such a fast-paced industry, it's critical the software you choose helps you drive profitability and improve your customer’s experience. With so many disparate and disconnected solutions available, many dealers are wasting valuable time and money. Our mission is to bring you a new choice: a unified digital backbone. See how it all comes together here.

Learn More About the Power of DealerSocket CRM and Auto/Mate DMS

DealerSocket's unified solutions helps you A.C.E. the customer experience. Create a true end-to-end process, streamlining your operations, with DealerSocket CRM and Auto/Mate DMS.

We'll help you assess your marketing, sales, and service processes to highlight how CRM can enhance the customer experience.