Through email marketing efforts, inbound and outbound bdc phone calls, and your website, give your customers the ability to schedule service appointments at their convenience. Monitor shop capacity, appointments, manage no-shows, and provide upsell opportunities based on manufacturer and dealer recommended services.
CRM ™
Service Scheduler
3:00 - Average time in minutes it takes to book an appointment online
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01
Customer receives email and schedules appointment through provided link
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02
Calendar invite lands directly in the customer’s calendar and creates automatic reminder
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03
Confirmation text sent to customer 24 hours prior to appointment
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04
Sales person notified of their customer’s appointment
Tips
Make it easy for your customers to see their registered vehicles and recommended services when scheduling appointments online by allowing them to use their Facebook login. Take the guess-work out of scheduling services by having dealer and OEM recommended service packages specific to climate, market, and vehicle.