We help dealers large and small by making them more profitable, improving their processes and reducing their frustration through our innovative software and support. Together, Auto/Mate and DealerSocket are giving dealers a new choice for a connected platform and award-winning customer service.
The DMS you want riding shotgun
The partner dealers want
Committed to our dealers. Auto/Mate DMS has proudly served dealerships for decades. Over 98% of our customers stay with us because they love the value they get and the service they can rely on.
Free software upgrades for life. You shouldn’t be nickeled and dimed for the latest and greatest. We’re constantly making enhancements to our software to deliver the innovation you need to make your job easier.
By Car People, For Car People™. With a team of former dealership employees with more than 1,500 years of combined experience, Auto/Mate does business differently. We’ve been in your shoes and understand what it really means to be a dealer.
You control your data. Period. With Auto/Mate’s open API, you have the freedom to decide who you do business with. Afterall, it is your data.
“Auto/Mate is doing things that actually improve our business. And that’s rare…”
JD Mixon
Director of Operations
World-class support
Sometimes it’s not about reinventing the wheel, it’s about doing business differently. Our industry-leading NPS score, and customer retention rate of 98% speak volumes to the efforts we put behind every encounter with our dealers.
Free web training for life
Training doesn’t end on the last day of your implementation. The same dealer experts who helped your team transition to a new DMS are the same ones who will provide you with free phone and web support whenever you need it.
Most proven conversion process in the business
We make switching your DMS more like ripping off a bandage than a heart transplant. Our in-house conversion team conducts hundreds of thorough data conversions annually and understands how important the preservation of your data is.
The answers you need when you need them most
As the old saying goes “time is money.” You need answers and you need them fast. That’s why you’ll always be connected to someone with 5 or more years of dealership experience when you call us. Of the approximate 125,000 support cases created annually, our team resolves 81% of them during the first call.
Key features
Sales & Finance
A one-stop shop for creating, closing and billing deals. Provide your customers with a clear and quick car buying experience while also increasing your per unit retail gross profit.
Vehicle Merchandising
Maintain and update your vehicle inventory with ease and efficiency. Vehicle Merchandising enables you to view your inventory the way you want with the ability to sort and filter information.
Accounting
Our Accounting system provides departmental control to your accounting office by bringing all of the moving pieces together, resulting in better communication, greater insight and a more streamlined workflow. And when it comes to large dealer groups, our strong Intercompany Accounting product provides the functionality and ease of use that corporate controllers need.
Service Merchandising
Maximize your service revenue with a wide variety of tools to help increase service volume and seamlessly accelerate the repair order from start to finish. We bring convenience to your service department with real-time status updates in the appointment calendar, access to OEM integrations and repair order information.
Parts
Manage your parts department’s daily functions and inventory with user-friendly software actually based on your workflow. Our Parts system helps reduce idle tech time, increase parts sales and lower obsolescence.
Report/Mate
Our reporting engine gives your dealership the ability to track items such as sales, inventories, negative parts on hand, G/Ls, trends, profit and expenses. Measure performance, set achievable goals and increase efficiency and reliability by generating customizable reports around the criteria that’s important to you.