Please enjoy this recording of the webinar!

Session Description:

Now, more than ever, it’s crucial to offer multiple payments options to your customers to maintain cash flow at your dealership. This webinar will cover how to use the built-in tools inside IDMS, like EPS (electronic payment servicing), Text, and IVR (interactive voice response), to do so. These automated tools provide convenient and flexible ways for your customers to make payments. 

About the Presenters:

Esther Aikey, Implementation Consultant II, DealerSocket

A veteran consultant for DealerSocket, Esther Aikey has helped hundreds of independent dealers install IDMS and take their business to the next level. A verifiable expert in all things independent & BHPH operations, Esther has keen insights into dealer training & best practices that has earned dealer trust over the years.

Steven “Joey” Wallen, Sr. Hands-On Lab Instructor, DealerSocket

Joey is a familiar face to some of our IDMS customers as a virtual classroom instructor, doing regular deep dives and walkthroughs of IDMS and its components. With a comprehensive knowledge of IDMS, Joey helps independent dealers elevate their stores by giving them the hands-on training they need to succeed.