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Conversations That Close

SocketTalk lets your team engage, respond, and follow up with leads all from within DealerSocket CRM.

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The smartest platform in the industry:

With SocketTalk, every customer interaction becomes a conversation that moves the deal forward. Enable your team to text, email, and message prospects from a centralized, compliant platform. Whether it’s sales outreach or service updates, SocketTalk keeps your dealership connected—no matter where your team is.

  • Two-way text and email messaging integrated into the CRM.
  • Local, trackable numbers assigned to each team member.
  • Message history stored directly in the customer record.
  • Automatic opt-in/out management for compliance.
  • Templates and automation for faster follow-up.

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Boost engagement by 2x with two-way texting

Cut appointment no-shows below 1%

Centralize communications across your sales and service teams

Stay Connected in Real Time

Customers prefer texting and SocketTalk makes it easy. Your team can follow up instantly, answer questions on the fly, and book more appointments without ever picking up the phone.

Simplify Messaging Across Departments

From sales to service to BDC, SocketTalk provides visibility into every conversation—keeping your entire dealership in sync and ensuring a consistent customer experience.

Drive Engagement, Boost CSI

SocketTalk helps you increase response rates and reduce no-shows. Timely, personalized communication turns leads into showroom visits and service customers into long-term relationships.

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an expert