As Internet Sales Director for Westbury Toyota, Adam Smith wears a lot of hats. Managing everything from marketing and customer relationship development to sales training and process facilitation, the only thing predictable about a 'day in the life' of Adam is that it's going to be unpredictable. With more than 20 years industry experience, he's far from being unprepared for the challenge of an active dealership. But his background may in fact come in second to his inherent sense of urgency in the long list of qualities that make him perfectly suited for his role at Westbury Toyota. No stranger to the current CRM options in the market, Adam prefers DealerSocket to join him on his daily journey of car sales and chaos, demanding the same level of excellence of the system that he demands of his Internet department.