The TotalCX cloud-based business phone system offers a comprehensive communications solution and unmatched, AI-powered functionality that helps automotive dealers identify and respond to service issues and sales opportunities in real-time. Our call tracking, click-to-call, call recording and real-time conversational AI technology capture and analyzes communications to accelerate decision-making that improves customer experience and business results. An innovative solution that is more than a phone system – it’s a smart business intelligence tool.
CallRevu is America’s top-performing call management solution offering dealers vital information on mishandled calls, call volume, appointment setting, and call satisfaction.
CallSource’s products, platform, and reporting turn business data into meaningful, actionable analytics.
Purple Cloud combines call tracking, text messaging and chat into a single platform, which provides two key benefits: 1) more leads – auto dealers see on average 28% more leads after switching to Purple Cloud; 2) lower cost – auto dealers save on average $8400 per year after switching to Purple Cloud. Founded by computer scientists and serial entrepreneurs from MIT, Yahoo, DoubleClick and Google, Purple Cloud’s platform provides features like no other. Differentiating features include: all landline tracking numbers are textable and responding to texts can be managed by our call center just like chat; tracking numbers can be placed in front of employee personal cell phones in order to track all work calls and texts and never lose a customer due to an employee leaving your dealership.
Car Wars’ human reviewers listen to and recap each call, pinpointing when a call needs attention and improving phone performance. We use competition and accountability to foster a dynamic phone culture that converts more calls to booked appointments.
Hansen Software Corporation’s (HSC) develops and sells call accounting and call recording for all business types and sizes. For over 25 years, Hansen Software Corporation’s (HSC) success has been built on a simple company philosophy of Excellent Products, Quality Service, and Unparalleled Technical Support. CASH+ products reflect this commitment. At HSC we apply our exceptional industry knowledge, technical expertise, and vision of the future to create applications that will continue to meet the evolving needs of our distributors and customers. HSC is further committed to ongoing research and development. This combined with our willingness to listen to our customers has propelled us to provide state of the art products and solutions that are easy to use and manage.
The CallerCX call intelligence platform is designed to help automotive retailers improve processes while training managers and staff, increasing sales and service opportunities by using smart algorithms, powerful AI, and Speech Recognition Biometrics.