A Texting Solution

DealerSocket CRM's SocketTalk

A texting and internal messaging solution that integrates seamlessly with all dealersocket features and products. This tool keeps your store compliant with all opt-in/out procedures that relate to the Telephone Consumer Protection Act (TCPA).

You're 3x more likely to sell a prospect a car when you engage them in one-on-one texting. 

Explore SocketTalk Texting
Increase sales and revenue with integrated solutions.

Mobile Messaging

Engage with your customers by texting them deals, appointment reminders and so much more right from your desktop or mobile device.

Targeted Templates

Create specific templates for specific customers and market them via text message. 

Stay Connected with Chat

Stay connected and chat with dealership individuals or groups within your dealership with our built-in CRM chat.

Utilize Instant Messaging

Drive ROI by encouraging sales people to instant message managers with important information during a test drive.

“I love the texting feature. SocketTalk is our absolute favorite. Even though we call and email our contacts a ton, most of the time we can't get ahold of them. Nowadays, everyone wants to opt into text messages and really wants to communicate with us in that manner. We like that you can send pictures and videos from our phone. It also helps protect the salesperson’s privacy so they don’t have to give their personal cell phone numbers out.”

Myda Fuentas

Internet Diretor, Robbins Chevrolet

Meet Your Customers Where They Are.

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SocketTalk

A sales engagement functionality that enables dealership employees to initiate a text conversation with online shoppers from the dealer’s DealerFire Engine6 website and continue it within DealerSocket’s CRM.

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See it in Action

Watch how SocketTalk strengthens the connection between your website and CRM.

Customizable Opt-in Functionality

Start the conversation off right by customizing your
opt-in message dynamically with your dealership or
sales rep information or remove it altogether.

SMS from a Single 'Callable' Number

If a customer you're texting decides to call in - the
number is routed to your dealership so you can
continue the conversation. If a sales rep decides to
leave the number, conversation and relationship stays
with the dealership.

Templates

Create simple to use text templates for your
dealerships. Templates allow you to send dynamic
content from your sales opportunities or dealership
contact info.

Internal Communications

Send one-off instant messages to co-workers or build
groups to help communicate in mass. This helps you
stay in tune with your staff and check in on a busy day
where face time may not be an option.

“A lot of times, SocketTalk is the first touchpoint, and it’s helped tremendously as volume has increased. We want to stop that clock. Beyond that, we put emphasis on reading details submitted in the lead and making sure the first response is quality and brings value.”

Scott Deetz, Digital Sales Manager

Mason City Ford Chrysler

Read Their Success

SocketTalk

SocketTalk includes Dealer Instant Messaging and Texting, up to 3,000 texts ($0.05/each additional text).

SocketTalk Data Separation

Monthly and Setup fees are associated with one (1) additional franchise(s) on one DealerSocket site. SocketTalk includes Dealer Instant Messaging and Texting, up to 2,000 texts ($0.05/each additional text over 2,000).

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It has been requested for some time… It includes 10,000 text messages for $400 with an overage fee of .04 per additional text.

SocketTalk 10,000 includes Dealer Instant Messaging and Texting, up to 10,000 texts ($0.04/each additional text).

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It includes 25,000 text messages.

SocketTalk 25,000 includes Dealer Instant Messaging and Texting, up to 25,000 texts ($0.035/each additional text).

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It includes 100,000 text messages.

SocketTalk 100,000 includes Dealer Instant Messaging and Texting, up to 100,000 texts ($0.035/each additional text).

Bundle Includes

  • SocketTalk-CRM
  • Call Management 2000 Subscription w/ Market Analyzer (Call Management) -CRM
  • CRM – Blackbird Interface Conversion
  • Internet Lead Management-CRM
  • MobileCRM Sales-CRM
  • Showroom Tracking-CRM
  • Mobile Drivers License Scanner-CRM

Bundle SKU

SF-B-DS-BB-RE2300-B

Bundle Includes

  • SocketTalk-CRM
  • Click2Call 4000 Subscription (Call Management) -CRM
  • CRM – Blackbird Interface Conversion
  • Internet Lead Management-CRM
  • MobileCRM Sales-CRM
  • Showroom Tracking-CRM

Bundle SKU

SF-B-DS-BB-RE2200-B

Bundle Includes

  • SocketTalk-CRM
  • CarWars Inbound 6000 Subscription (Call Management)-CRM
  • Click2Call 4000 Subscription (Call Management) -CRM
  • MarketPlace CSI/Social (eSurvey) – CRM
  • CRM – Blackbird Interface Conversion
  • Internet Lead Management-CRM
  • MobileCRM Sales-CRM
  • Showroom Tracking-CRM
  • Mobile Drivers License Scanner-CRM
  • Desking-CRM

Bundle SKU

SF-B-DS-BB-RE1800-B

Bundle Includes

  • SocketTalk-CRM
  • Call Management 2000 Subscription w/ Market Analyzer (Call Management) -CRM
  • Click2Call 4000 Subscription (Call Management) -CRM
  • MarketPlace CSI/Social (eSurvey) – CRM
  • CRM – Blackbird Interface Conversion
  • Internet Lead Management-CRM
  • Showroom Tracking-CRM
  • Mobile Drivers License Scanner-CRM
  • Desking-CRM

Bundle SKU

SF-B-DS-BB-RE1700-B