Philadelphia, PA - October 19th, 2015 - GoMoto, a leading provider of Hardware and SaaS services, that enables consumers to interact with state-of-the-art car shopping HUBs within the dealership, today announced it has partnered with David Maus Volkswagen South a Berkshire Hathaway Automotive Certified Dealership
Todd Marcelle CEO commented: "GoMoto is excited to be writing another chapter in our history with one of the most progressive dealership groups and leading CRM providers. Partnering with Kenny Sims (GM of David Maus Volkswagen South) and his staff has allowed us to transform their sales process and deliver a digital customer experience reducing the transaction time and increasing sales. This will be a template for Berkshire and other groups to follow as we help drive the automotive retail transformation"
For consumers, the large format, easy-to-use touch screen HUBs and mobile software bridges the gap between online shopping and the in-dealership experience, driving a structured sales process, enabling car buyers to self register with license scanning technology, capture advertising sourcing, browse new and used car inventory, book test drives, research vehicles - all at their own pace, with sales staff nearby to provide assistance when needed. The HUBs are 100% cloud-based, fully customizable, and improve the overall Sales, BDC, F&I, and Service experience.
"Automotive retail has changed dramatically online yet the dealership experience has seen little innovation (Kenny Sims General Manager). At David Maus Volkswagen South, we seek to be progressive in how we engage customers to drive an expedient and transparent sales process. GoMoto was the first company that could demonstrate an in-store technology that enabled a same side selling experience, reduces transaction time, improve customer feedback scores and have direct integration with our CRM provider DealerSocket. We are excited to be working with GoMoto and be a change agent for automotive retail.”
This information is then fully integrated into the dealer's CRM system DealerSocket.
"We are excited to be integrated with GoMoto Digital Solutions", said Nathan Usher, Director of Business Development at DealerSocket. "We believe it will bring extreme value to our customers, and will allow them to offer more customer friendly technology into their stores.”
GoMoto has developed a truly unique technology platform designed to enhance customer experience in automotive showrooms and service waiting areas. Their suite of interactive solutions extends a dealer's digital footprint, and compliments customers' online shopping experience when they arrive at the dealership. In line with rapidly evolving and technologically-sophisticated car buyers of today, GoMoto's Digital HUB provides progressive dealers a turn-key medium to stay digitally ahead of the curve in-store-and think beyond furniture and coffee station upgrades. Their sleek, intelligent, and easy to use interfaces provide instant customer engagement, increase CEI/CSI, and ultimately drive measurable ROI from existing and prospective customers.