San Clemente, CA | May 22, 2012 -

Leading auto dealer CRM DealerSocket (DealerSocket.com) continues to make the newest and best technology available to auto dealers. DealerSocket announced today the general release of SocketTalk, a new tool that allows users to instant message (IM) from within the CRM to internal DealerSocket users. SocketTalk is also a true texting tool that allows instant two-way communication between the dealership and a customers' mobile device.

The OnDemand 100 winners were selected from among hundreds of other technology companies nominated by investors, bankers, journalists, and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2012 list.

"We decided to develop a texting and IM tool to provide dealers with an easier, more effective way to communicate with their customers," said Brad Perry, DealerSocket Co-Founder and CTO. "The dealers piloting this new technology with us say the product is an amazing and valuable collaboration tool." SocketTalk Text is a true two-way texting tool, not email-to-text. It is an efficient channel to communicate with customers, and is opt-in and opt-out compliant to protect dealerships and their customers.

Users can send texts based on sales, services and quality assurance events. SocketTalk Instant Message, the IM arm of the tool, allows users to IM a single person, team, dealership, or multiple dealerships. DealerSocket is excited about the efficiency this new communication channel provides dealers to keep in contact with customers and employees.

DealerSocket SocketTalk is currently available. For more information, please call (877) 888-8048.

San Clemente, CA | April 25, 2012 -

Leading auto dealer CRM DealerSocket (DealerSocket.com) announced today it has been chosen by AlwaysOn as one of the OnDemand Top 100 winners. Inclusion in the OnDemand 100 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. DealerSocket was specially selected by the AlwaysOn editorial team and industry experts spanning the globe, based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.

The OnDemand 100 winners were selected from among hundreds of other technology companies nominated by investors, bankers, journalists, and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2012 list.

"DealerSocket is honored to be included on such a prestigious list," said Jonathon Ord, DealerSocket Co-Founder and CEO. "We are focused on continually bringing revolutionary and innovative technology to the realm of dealer CRM. We are thankful to be recognized on these efforts."

For more information about DealerSocket's industry-leading dealer CRM tools, please call (877) 888-8048.

San Clemente, CA | April 10, 2012 -

Leading auto dealer CRM DealerSocket (DealerSocket.com) is creating a buzz with the recently released MobileCRM, which allows users to access its industry-leading CRM tool in a mobile application. "This advanced mobile solution is designed to take your key daily activities and make them available in a simple, easy-to-use mobile application," says Jonathan Ord, DealerSocket Co-Founder and CEO. "The MobileCRM tool enables users to respond to customers with greater speed, create efficiencies in the sales process, increase visibility for managers, and simplify the salesperson's job."

DealerSocket MobileCRM features and benefits include:

• 24/7 access to sales opportunities and daily work plans
• Create quick sales events with customers anytime, anywhere
• Search inventory and email or text electronic vehicle brochures to prospects
• Manage through a mobile sales dashboard to make real-time decisions
• Manage sales events; add vehicle trades, and push deals directly to DMS in seconds
• Communicate with customers via phone, email and text from a mobile device

DealerSocket founder, Brad Perry, states: "Feedback has been amazing. Our advisory board of 25 dealers has had phenomenal success-it's literally changing the way they do business. One store is running a 60-inch TV screen tied to an iPad kiosk over apple TV."

DealerSocket MobileCRM is currently available in the Apple, Android and Kindle stores. For more information, please call (877) 888-8048.

San Clemente, CA | March 20, 2012 –

Leading automotive CRM provider DealerSocket, announced today the date and location for their third annual DealerSocket User Summit. To be held at the Marriott Laguna Cliffs in Dana Point, California, this interactive event is a way for users of the DealerSocket Auto Dealer CRM solution to learn, improve, connect and take a little time to recharge – allowing them to make the most of their CRM investment. Over 150 dealers attended the 2011 DealerSocket User Summit.

“Last year’s User Summit was a huge success. We received great feedback from our dealer customers and are excited to be hosting the event for a third year,” said Jonathan Ord, DealerSocket CEO and co-founder. “The Third Annual User Summit will again bring together our auto dealer CRM customers, employees and key partners in a way that fosters collaboration, learning and improvement. The 2012 User Summit will feature additional topics, speakers and opportunities to connect with like-minded dealers and experts.”

DealerSocket SocketTalk provides an efficient gateway for dealers to text message notification customers and instant message internal DealerSocket users. This is an exciting new method for dealers to communicate with customers and employees.

 

San Clemente, CA | February 7, 2012 -

Leading auto dealer CRM DealerSocket (DealerSocket.com) announced five new products that were showcased at 2012 National Automobile Dealers Association convention in Las Vegas; SocketTalk™, RevenueRadar™, EnterpriseDashboard™, MobileCRM™, and MarketPlace™. These five products will change the way dealerships use automotive CRM for marketing, data-mining, aggregated reporting and on mobile devices. These products were demonstrated to over 300 dealers during the convention. If you were not able to receive a demonstration during the event, please visit www.dealersocket.com, email [email protected] or call 949-900-0300.

"These five products are game changers in automotive CRM," said Jonathan Ord, DealerSocket Co-Founder and CEO. "Our development team has worked tirelessly to bring to market solutions that deliver exactly what our dealer customers have been asking for; more effective ways to market to their customers, the ability to mine their data quickly and efficiently, to have reporting that delivers actionable key performance indicators and to have the ability to be mobile. These products were very well received by our customers and prospects."

DealerSocket SocketTalk provides an efficient gateway for dealers to text message notification customers and instant message internal DealerSocket users. This is an exciting new method for dealers to communicate with customers and employees.

DealerSocket RevenueRadar constantly scans your customer database and detects money hiding in your DMS. Each radar you set will signal you when a customer has profit potential. Contact your customers at exactly the right time by setting up customized Radars that scan your database for revenue-generating opportunities on a daily, weekly, or monthly basis. RevenueRadar can be used as a stand alone application or it can be seamlessly integrated into DealerSocketCRM.

DealerSocket EnterpriseDashboard is a powerful business intelligence reporting tool that provides single and multi-store dealer groups access to key sales data in an interactive, drilldown environment. Enterprise Dashboard is the only reporting engine that consolidates CRM, Financial, and Sales Process information into one location for exception-based management.

DealerSocket MobileCRM is the industry-leading CRM tool in a mobile application. This advanced mobile solution makes your key daily activities available in a user-friendly mobile app. Streamline your sales process and increase visibility for managers with MobileCRM.

DealerSocket MarketPlace consists of eight marketing tools, including Social, Lease, Email, Internet, Inventory, Prospect, Conquest and Service.

San Clemente, CA | January 24, 2012 -

Award-winning auto dealer CRM solution, DealerSocket (DealerSocket.com), announces the availability of MarketPlace Social, one of eight tools under the DealerSocket MarketPlace umbrella. MarketPlace Social features customizable options and allows dealers to proactively solicit positive ratings for social media rating sites, such as Yelp, Google and DealerRater. MarketPlace Social automatically sends a thank you email with a survey link to sold or service customers. Customers who respond positively receive an email with links to online reputation sites of the dealer's choice requesting the customer to post a review. If a customer responds negatively to the survey, the dealer is immediately notified. MarketPlace Social can be used with DealerSocket CRM or as a stand-alone addition to a pre-existing CRM.

"Knowing who your happy customers are and partnering with them to improve your rankings on top social media rating sites is a crucial component to social media success," says Jonathan Ord, DealerSocket Co-Founder and CEO. "With MarketPlace Social, dealers immediately know who is happy and, in the case of an unhappy customer, allows the dealer to proactively turn that customer into a raving fan. Our dealer customers often request ways to tie CRM into their social media efforts. With MarketPlace Social, they can do it quickly, efficiently and automatically." About DealerSocket

For ten years, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments. DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 75,000 users at over 2,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations. For more information, call 877-888-8048, email [email protected], visit DealerSocket.com, like us at Facebook.com/DealerSocketCRM, or follow us on Twitter at @DealerSocketCRM.