• Benefits
• How It Works
• Download the Guide

RevenueRadar ®

Rev Up Your Sales Engine

Accelerate sales and marketing, increase efficiency, and sell more vehicles in your dealership. With DealerSocket CRM’s industry-leading software and proven track record, you can meet and exceed every need across sales, marketing, service, and senior leadership. Seamlessly manage the customer relationship, connect across all devices and departments, and maximize sales and profitability.

Data mining can increase your business monthly generation by 21% to 26%, monthly, without a process in place. Now imagine the business generated with one. Download the 5 Data Mining Strategies that Work.

Download The Strategies

RevenueRadar ®

Re-Engage Past Customers.

RevenueRadar's deep integration with DealerSocket's CRM helps you capitalize on prime opportunities to re-engage past customers. RevenueRadar uses 11 different ways to target your past customers and bring them back to your store, turning insights into actions for your sales and marketing teams. With automated omni-channel marketing and an equity mining opportunity expert to help guide you, target past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message.

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store

Appointment Booking Services 24/7

All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents trained and ready to get them into your store. No need to worry about business hours getting in the way of your opportunities – from call, to text, to online form submit, live agents will get them on your books any time, any day.

Personalized consultation comes with the package

With RevenueRadar, your staff is immediately enhanced to include an equity mining opportunity expert that will guide you on everything from marketing campaigns and sales training opportunities to service drive process and customer communication. Equity mining data displays throughout the DealerSocket CRM.

How It Works

Automated Activity Logging with DealerSocket CRM

Mail Sends, Completed Calls & New Appointments are All Tracked for You

With Data Mining Marketer, RevenueRadar extends beyond where other equity mining solutions drop off – warming leads with strategic marketing, then teeing resulting appointments up for your sales and service teams to close.

 

1. 
   

   RevenueRadar ping triggers

2. 
3. 
   

   Customer is entered into highly-relevant marketing campaign

4. 
5. 
   

   Receives targeted mailers and email communications

6. 
7. 
   

   Respondents speak with a live agent to book appointment

8. 
9. 
   

   You get a new appointment and respondent is removed from campaign

 

 

Here What Our Customers Are Saying

It’s all customers you’ve done business with in the past so they already trust you. You can pull up all their information back to when they bought the car, see exactly what their paying, what sort of payoff and equity history they have, and the last time they serviced... In one screen you get a snapshot of everything on RevenueRadar.

Andrew Benson

VBDC Sr. Team Lead, Qvale Auto Group

Read the Story

Ready to turn insights into action with RevenueRadar?

Choose our data mining solution to make the most of your customer intelligence and turn insight into action for your sales, service, and marketing teams:

• Generate new opportunities from your existing database.
• Leverage integration with DealerSocket's CRM to manage all your leads in one system.
• Implement automated email and direct mail campaigns.
• Access high priority leads and see customer insights throughout the CRM, making it easier to have relevant conversations with existing customers.
• Connect sales and service. Reach out to customers you've sold but haven't serviced or serviced but haven't sold.

• Benefits
• How It Works
• Download the Guide

RevenueRadar ®

Rev Up Your Sales Engine

Accelerate sales and marketing, increase efficiency, and sell more vehicles in your dealership. With DealerSocket CRM’s industry-leading software and proven track record, you can meet and exceed every need across sales, marketing, service, and senior leadership. Seamlessly manage the customer relationship, connect across all devices and departments, and maximize sales and profitability.

Data mining can increase your business monthly generation by 21% to 26%, monthly, without a process in place. Now imagine the business generated with one. Download the 5 Data Mining Strategies that Work.

Download The Strategies

RevenueRadar ®

Re-Engage Past Customers.

RevenueRadar's deep integration with DealerSocket's CRM helps you capitalize on prime opportunities to re-engage past customers. RevenueRadar uses 11 different ways to target your past customers and bring them back to your store, turning insights into actions for your sales and marketing teams. With automated omni-channel marketing and an equity mining opportunity expert to help guide you, target past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message.

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store

Appointment Booking Services 24/7

All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents trained and ready to get them into your store. No need to worry about business hours getting in the way of your opportunities – from call, to text, to online form submit, live agents will get them on your books any time, any day.

Personalized consultation comes with the package

With RevenueRadar, your staff is immediately enhanced to include an equity mining opportunity expert that will guide you on everything from marketing campaigns and sales training opportunities to service drive process and customer communication. Equity mining data displays throughout the DealerSocket CRM.

How It Works

Automated Activity Logging with DealerSocket CRM

Mail Sends, Completed Calls & New Appointments are All Tracked for You

With Data Mining Marketer, RevenueRadar extends beyond where other equity mining solutions drop off – warming leads with strategic marketing, then teeing resulting appointments up for your sales and service teams to close.

 

1. 
   

   RevenueRadar ping triggers

2. 
3. 
   

   Customer is entered into highly-relevant marketing campaign

4. 
5. 
   

   Receives targeted mailers and email communications

6. 
7. 
   

   Respondents speak with a live agent to book appointment

8. 
9. 
   

   You get a new appointment and respondent is removed from campaign

 

 

Here What Our Customers Are Saying

It’s all customers you’ve done business with in the past so they already trust you. You can pull up all their information back to when they bought the car, see exactly what their paying, what sort of payoff and equity history they have, and the last time they serviced... In one screen you get a snapshot of everything on RevenueRadar.

Andrew Benson

VBDC Sr. Team Lead, Qvale Auto Group

Read the Story

Ready to turn insights into action with RevenueRadar?

Choose our data mining solution to make the most of your customer intelligence and turn insight into action for your sales, service, and marketing teams:

• Generate new opportunities from your existing database.
• Leverage integration with DealerSocket's CRM to manage all your leads in one system.
• Implement automated email and direct mail campaigns.
• Access high priority leads and see customer insights throughout the CRM, making it easier to have relevant conversations with existing customers.
• Connect sales and service. Reach out to customers you've sold but haven't serviced or serviced but haven't sold.

Success Story

Larry H. Miller Honda Boise Increases Data Mining Sales 152%

In a one-year span, data mining generated $275,000 in gross profit on 106 units for Idaho’s Larry H. Miller Honda Boise. Stephen Smith, the location’s business development and internet manager, chalks it up to a veteran sales team, DealerSocket CRM’s automation and accountability tools, and the ability of the CRM’s RevenueRadar data mining tool to deliver high-value opportunities.

“It starts with having the right strategy, process, and people involved,” says Smith. “My internet/BDC team handles all internet and phone traffic, which allows us to hand RevenueRadar and data mining almost solely to the sales staff.”

"The automation keeps our salespeople motivated because they’ll lose a potential customer if they don't work their RevenueRadar leads.”

Stephen Smith, BDC and Internet Manager

Larry H. Miller Honda Boise

Accountability Through Automation

Smith says "almost" solely to his sales staff because there are a couple of accountability processes and CRM automation steps designed to keep his sales team on-task. For instance, the dealership uses CRM automation that gives salespeople 24 hours to act on a RevenueRadar lead via email, phone, or a SocketTalk text message.

“After 24 hours, my BDC staff gets full permission to reach out to the customer,” Smith says. “If we make contact, we put it under our name and work it. The automation keeps our salespeople motivated because they’ll lose a potential customer if they don't work their RevenueRadar leads.”

To ensure the team isn’t inundated with long-shot opportunities, the dealership pairs RevenueRadar’s lead scoring, which provides each opportunity with weighting based on propensity to buy, with its drip logic, which filters in the highest priority opportunities on a manageable cadence.

“You don’t want to see sales guys with 200 tasks in their bucket. It’s not helping anybody process their leads,” Smith says. “Keeping those cleaned up is important, and RevenueRadar does that very easily.”

“The system is great at identifying who can lower their payment, so you can trust you're getting quality leads. In a lot of cases, RevenueRadar leads are better than Internet leads.”

Stephen Smith, BDC and Internet Manager

Larry H. Miller Honda Boise

Optimized for Success

Together with their DealerSocket Strategic Growth Manager, the dealership optimizes its RevenueRadar leads to improve the sales team's chances. For instance, Smart Payment leads, or customers who can switch to a newer vehicle while lowering their payment, are set up to trigger in RevenueRadar when customers have an APR between 6% and 29% and at least two years of good payment history.

“The system is great at identifying who can lower their payment, so you can trust you're getting quality leads,” Smith says. “In a lot of cases, RevenueRadar leads are better than Internet leads.”

Using RevenueRadar, which is built directly within the CRM, the Larry H. Miller Honda Boise sales team provides a personalized follow up approach based on the customer’s current vehicle and equity position, finance terms, payment and service history, and a keen understanding of current-year models and trim levels. “With all the information the system provides, it becomes a courtesy call," Smith says of the store’s approach. "It’s not a cold call. It’s you giving them a call to provide a needed service.”

To ensure a superior customer experience continues, the dealership relies on the CRM’s automation to send vital customer touchpoints, such as the delivery of reminder emails the day before the appointment. 

“With all the information the system provides, it becomes a courtesy call. It’s not a cold call. It’s you giving them a call to provide a needed service.”

Stephen Smith, BDC and Internet Manager

Larry H. Miller Honda Boise

Data-Driven Engagement

The store employs tailored phone scripts by attaching them to RevenueRadar leads through the connected CRM. These pre-built phone scripts contain word-tracks that guide the opening and closing of a conversation, as well as key questions a salesperson can sprinkle throughout based on the lead type and the customer’s responses. The store’s veteran sales team takes it from there.

"There is a lot of information in those leads, and it’s important they know a few details about the customer’s loan, vehicle of interest, and the vehicle they currently own,” Smith says. “This isn’t a phone book. You have to be prepared, and that preparedness is going to translate into car deals, and, more importantly, into gross.”

Schedule a Demo Now

Success Story

Conicelli Autoplex Utilizes DealerSocket to Fire on All Cylinders

A Nice Place to Do Business

As Digital Director & Managing Partner at Conicelli Autoplex, Lori Hammond understands the role technology plays in helping the brand maintain its commitment to being “A Nice Place to do Business.” For nearly 25 years, Lori has played an integral role in adopting and utilizing technologies across Conicelli’s 6-store, Pennsylvania-based group.

When choosing a CRM, the Conicelli team was looking for a solution that enabled them to facilitate and automate their one-of-a-kind sales and marketing approach across all rooftops. “The thing about DealerSocket that was so intriguing to us was that it was the only product that we could customize to our needs,” Lori recalls of the CRM selection process. “They were the only company that gave us the ability to see data and operate across the group.”

 

 

While the partnership began with CRM, the group has since integrated DealerSocket’s inventory management, data mining, and CSI tools into its unique customer experience strategy. “We like all the integration. It helps us create a better, smoother selling system that’s easier for our staff and management teams.”

 

 Driving Customer Experience

Lori has led Conicelli’s Internet Sales Department to be named on WardsAuto e-Dealers Top 100 list an impressive 12 times. The department achieves success by providing a hassle-free experience for customers, differentiating through quick response times and “best price” reveal upon first contact. The Internet team is also empowered with the ability to search cross-site inventory and match customers with any of the thousands of vehicles in stock across the group.

 

 

Lori cites the department’s communication practices as another distinct customer experience driver, with the team using their CRM to send upwards of 10,000 texts in any given month.

Post-sale follow up is a crucial process within Conicelli’s sales strategy. Feedback customers provide about its dealerships are curated via an automated, email-based survey tool built into the CRM. Positive reviews are routed to relevant online forums, like DealerRater.com, where the Conicelli stores are rated as high as 5 out of 5. Should customers ever respond to the survey having had a less-than-perfect experience, the team contacts them individually to address their feedback.

 

 Personalization Through Automation

Conicelli uses system automation to ensure prospects and customers get relevant, targeted communications. “We have tons of business rules and campaigns running at all times. We look at a variety of aspects – lease return campaigns, emails but no phone numbers, lost customer revival, walk-in customers, internet leads, phone-in customers. Every one of our stores has a separate campaign track,” says Lori.

 

 

Among all the reports available within DealerSocket, Lori relies most on the Sales Tracking Report, which provides her both a high-level view of opportunities and ability to intimately monitor the effectiveness of individual teams and associates. She also taps into marketing performance reports, like Email Tracking and Marketing Channel ROI, to gauge results and optimize accordingly.

 

RevenueRadar^®, Activated

“Day to day, DealerSocket keeps everything running through the dealership. Not only in sales but in service,” says Lori. The Conicelli team dedicates focus to re-engaging past customers and uses DealerSocket’s RevenueRadar data mining tool to simplify the process.

“RevenueRadar is a great tool to see the big picture of your customer – the vehicle they’re in, interest rate, equity in their current car, and whether you can lower their payment. We use it to pull people from service to looking at a new vehicle. The CRM’s customer 360 view and RevenueRadar tools are a solid combination for maximizing the service drive and being organized while doing it.”

“With dedicated staff, we pulled 25-30 deals a month with RevenueRadar.”

Lori ensures her team utilizes technology to its fullest capacity. “I love the fact you can set up all the different radars. There is so much you can do with it. If you need to sell a certain model, for example, you have too many RAV4s in your inventory. You can set up a radar for just RAV4s and work those customers. There are so many different uses. It would benefit any dealership.”

Want to try Revenue Radar?

• Engage
• How It Works
• Download the Brochure

RevenueRadar ®

Realize your CRM's Full Potential

Your DealerSocket CRM and dealer management systems are filled with data points about your customers’ purchase and service habits, communication preferences, and even financial indicators – all of which together can tell you important stories about how and when to interact with them. DealerSocket CRM’s integrated equity mining tool, RevenueRadar makes sense of your customer data, turning insights into actions for your sales and marketing teams.

RevenueRadar ®

Re-Engage Past Customers.

RevenueRadar's deep integration with DealerSocket's CRM helps you capitalize on prime opportunities to re-engage past customers RevenueRadar uses 11 different ways to target your past customers and bring them back to your store, turning insights into actions for your sales and marketing teams. With automated omni-channel marketing and an equity mining opportunity expert to help guide you, target past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message.

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store

Appointment Booking Services 24/7

All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents trained and ready to get them into your store. No need to worry about business hours getting in the way of your opportunities – from call, to text, to online form submit, live agents will get them on your books any time, any day.

How It Works

1. 

   RevenueRadar ping triggers

2. 
3. 

   Customer is entered into highly-relevant marketing campaign

4. 
5. 

   Receives targeted mailers and email communications

6. 
7. 

   Respondents speak with a live agent to book appointment

8. 
9. 

   You get a new appointment and respondent is removed from campaign

Automated Activity Logging with DealerSocket CRM

Mail Sends, Completed Calls & New Appointments are All Tracked for You

Download the Brochure

• Benefits
• How It Works
• Download the Guide

RevenueRadar ®

Rev Up Your Sales Engine

Accelerate sales and marketing, increase efficiency, and sell more vehicles in your dealership. With DealerSocket CRM’s industry-leading software and proven track record, you can meet and exceed every need across sales, marketing, service, and senior leadership. Seamlessly manage the customer relationship, connect across all devices and departments, and maximize sales and profitability.

Data mining can increase your business monthly generation by 21% to 26%, monthly, without a process in place. Now imagine the business generated with one. Download the 5 Data Mining Strategies that Work.

Download The Strategies

RevenueRadar ®

Re-Engage Past Customers.

RevenueRadar's deep integration with DealerSocket's CRM helps you capitalize on prime opportunities to re-engage past customers. RevenueRadar uses 11 different ways to target your past customers and bring them back to your store, turning insights into actions for your sales and marketing teams. With automated omni-channel marketing and an equity mining opportunity expert to help guide you, target past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message.

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store

Appointment Booking Services 24/7

All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents trained and ready to get them into your store. No need to worry about business hours getting in the way of your opportunities – from call, to text, to online form submit, live agents will get them on your books any time, any day.

Personalized consultation comes with the package

With RevenueRadar, your staff is immediately enhanced to include an equity mining opportunity expert that will guide you on everything from marketing campaigns and sales training opportunities to service drive process and customer communication. Equity mining data displays throughout the DealerSocket CRM.

How It Works

Automated Activity Logging with DealerSocket CRM

Mail Sends, Completed Calls & New Appointments are All Tracked for You

With Data Mining Marketer, RevenueRadar extends beyond where other equity mining solutions drop off – warming leads with strategic marketing, then teeing resulting appointments up for your sales and service teams to close.

 

1. 
   

   RevenueRadar ping triggers

2. 
3. 
   

   Customer is entered into highly-relevant marketing campaign

4. 
5. 
   

   Receives targeted mailers and email communications

6. 
7. 
   

   Respondents speak with a live agent to book appointment

8. 
9. 
   

   You get a new appointment and respondent is removed from campaign

 

 

Here What Our Customers Are Saying

It’s all customers you’ve done business with in the past so they already trust you. You can pull up all their information back to when they bought the car, see exactly what their paying, what sort of payoff and equity history they have, and the last time they serviced... In one screen you get a snapshot of everything on RevenueRadar.

Andrew Benson

VBDC Sr. Team Lead, Qvale Auto Group

Read the Story

Ready to turn insights into action with RevenueRadar?

Choose our data mining solution to make the most of your customer intelligence and turn insight into action for your sales, service, and marketing teams:

• Generate new opportunities from your existing database.
• Leverage integration with DealerSocket's CRM to manage all your leads in one system.
• Implement automated email and direct mail campaigns.
• Access high priority leads and see customer insights throughout the CRM, making it easier to have relevant conversations with existing customers.
• Connect sales and service. Reach out to customers you've sold but haven't serviced or serviced but haven't sold.

Get Your Copy

DealerSocket’s all-new Mobile CRM is designed to save users valuable time, increase closing ratios, and keep managers connected with anywhere-at-anytime access to critical data

DALLAS, February 3, 2021 — DealerSocket, Inc., a leading SaaS provider to the automotive industry, today announced the launch of its next-generation Mobile CRM app, which sports a modern, easy-to-navigate user interface, and streamlined workflows for an ultra-efficient, tap-and-go experience designed to save users valuable time and make accountability management easier with anywhere-at-anytime access to critical data.

Completely redesigned to accommodate the unique processes and preferences of sales, BDC, internet, and management teams, DealerSocket’s Mobile CRM is available on iOS and Android and works seamlessly across any device to ensure accurate information across platforms. Dealers should experience an increase in closing ratios with the mobile app’s tap-and-type email and sales opportunity editing, an updated task interface with advanced filtering options and scheduling features, and enhanced customer and inventory search capabilities.

“When car shoppers submit an inquiry, they want instant gratification. When they’re on the lot and want to know what else is in inventory, they expect immediate answers. COVID-19 only accelerated the need for dealers to meet that demand via digital accessibility,” said Darren Harris, executive vice president and general manager of retail solutions at DealerSocket. “Eliminating barriers to the sale and ultimately improving the customer experience by making the CRM accessible anytime from anywhere, our new Mobile CRM provides users with — as we like to say — the best of socket right in their pocket.”

The tool’s sleek new interface is apparent the moment users click onto the Mobile CRM’s home screen, which features more simplified workflows for accessing important menus and locations within the CRM. An updated opportunities widget provides users with an immediate view of the last 20 recently accessed customers, along with filter options that mirror DealerSocket’s desktop CRM, and a global search feature that allows salespeople to look up opportunities by name and phone number.

The updated tasks interface hybridizes workflows from the Mobile CRM’s prior version and the desktop CRM. Additionally, the mobile tool’s updated inventory look-up feature provides a new search bar offering search-by-feature functionality.

The mobile app’s driver’s license scanner workflow also gets a new look and a more condensed click path for onboarding customers into the CRM, while the tool’s VIN scanner makes it easy to add a trade to a sales opportunity. Salespeople can also use the VIN scanner to search inventory. The new Mobile CRM also allows users to edit notification settings and switch between dealerships if part of a dealer group.

“COVID-19 confirmed what we always believed — that the CRM needs to be the central hub of a dealer’s retail strategy,” said DealerSocket Chief Product and Technology Officer Alok Tyagi. “That’s why our focus when it comes to our award-winning solution is on streamlining workflows and allowing sales teams to do more from one system. The launch of our new Mobile CRM is an extension of that, freeing managers and sales teams to operate within the CRM anytime and from anywhere.”

Zanchin Automotive Group implemented DealerSocket’s new Mobile CRM at four of its 30 rooftops. The impact was immediate. BDC Director Angie Terzic said lead-response times at those locations are down to 10 minutes or less, with team members even using the app to enter new opportunities into the CRM after store hours. Terzic likes it because she can address potential issues before they become problems.

“I use it all the time, even when I have access to my desktop. I don’t even take my laptop home with me anymore because I have everything I need on my phone,” she said. “Now, more than ever, customers don’t want to come into the store. They can do everything online from their phone. Now, so can we.”

RevenueRadar ®

DealerSocket's RevenueRadar + CRM Drive Retention for Smithtown Toyota

Smithtown Toyota shares how RevenueRadar's deep integration with DealerSocket's CRM helps them capitalize on prime opportunities to re-engage past customers in the sales process. We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Watch Video

Realize the full potential of your customer database

Your customer relationship and dealer management systems are filled with data points about your customers’ purchase and service habits, communication preferences, and even financial indicators – all of which together can tell you important stories about how and when to interact with them. DealerSocket CRM’s integrated equity mining tool, RevenueRadar makes sense of your customer data, turning insights into actions for your sales and marketing teams.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a RevenueRadar expert!

Create the journey
your customers want to take

RevenueRadar ®

Great Lakes Honda Increases Gross Profit by 39%

Ohio-based Great Lakes Honda registered a new high in terms of sales and gross profit. Vehicle sales grew by 711 units to a record 4,729 units sold, while total gross profit grew by 39% thanks to a $219.35 year-over-year increase in average front-end gross profit per unit retailed. Sales Manager Ryan Huang is quick to credit DealerSocket CRM’s RevenueRadar data mining tool for the record-setting year

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Download Guide

Realize the full potential of your customer database

Your customer relationship and dealer management systems are filled with data points about your customers’ purchase and service habits, communication preferences, and even financial indicators – all of which together can tell you important stories about how and when to interact with them. DealerSocket CRM’s integrated equity mining tool, RevenueRadar makes sense of your customer data, turning insights into actions for your sales and marketing teams.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a RevenueRadar expert!

Create the journey
your customers want to take

RevenueRadar ®

Converting Service to Sales with RevenueRadar

The Service Tab in DealerSocket’s RevenueRadar data mining tool is a gold mine for new business. In it, you’ll find data that indicates customers who have made an appointment with your service department and have already agreed upon a date and time to have their trade at your store. These are prime opportunities for sales and can be successfully converted – if you approach them strategically.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Download Guide

Realize the full potential of your customer database

Your customer relationship and dealer management systems are filled with data points about your customers’ purchase and service habits, communication preferences, and even financial indicators – all of which together can tell you important stories about how and when to interact with them. DealerSocket CRM’s integrated equity mining tool, RevenueRadar makes sense of your customer data, turning insights into actions for your sales and marketing teams.

We believe technology has the power to transform the way that today's customers buy cars, so come see how we're forging the path ahead.

Sign up here to speak with a RevenueRadar expert!

Create the journey
your customers want to take

• RevenueRadar
• Benefits
• Competitive Advantage
• Testimonial
• Speak with an Expert

RevenueRadar ®

Realize the full potential of your customer database

Your customer relationship and dealer management systems are filled with data points about your customers’ purchase and service habits, communication preferences, and even financial indicators – all of which together can tell you important stories about how and when to interact with them. DealerSocket CRM’s integrated equity mining tool, RevenueRadar makes sense of your customer data, turning insights into actions for your sales and marketing teams.

Text Content

RevenueRadar ®

Re-Engage Past Customers.

 

RevenueRadar's deep integration with DealerSocket's CRM helps you capitalize on prime opportunities to re-engage past customers.

RevenueRadar uses 11 different ways to target your past customers and bring them back to your store, turning insights into actions for your sales and marketing teams.

With automated omni-channel marketing and an equity mining opportunity expert to help guide you, target past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message.

11 Different Ways to Target Your Past Customers and Bring Them Back To Your Store

RevenueRadar combs your database to identify and prioritize viable customer conversations in 11 different sales and service-based categories. For each lead, the platform will serve up a customer profile as well as a buying score so you can tailor your talk tracks for success and get that customer into the store.

Automated Omni-Channel Marketing

RevenueRadar’s Data Mining Marketer feature targets your past customers with a direct mailer and email campaign, set to reach them at the right time, with the right message. All opportunities generated from your Data Mining Marketer campaigns will be greeted by live agents 24/7 trained and ready to get them into your store

Personalized consultation comes with the package

With RevenueRadar, your staff is immediately enhanced to include an equity mining opportunity expert that will guide you on everything from marketing campaigns and sales training opportunities to service drive process and customer communication. Equity mining data displays throughout the DealerSocket CRM.

It’s all customers you’ve done business with in the past so they already trust you. You can pull up all their information back to when they bought the car, see exactly what their paying, what sort of payoff and equity history they have, and the last time they serviced... In one screen you get a snapshot of everything on RevenueRadar.

Andrew Benson

VBDC Sr. Team Lead, Qvale Auto Group

A complete automotive software solution for your dealership.

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Automate your sales and marketing, drive operational efficiency, and improve the customer experience.

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AutoMate ®

Change the way you view your dealership management system with a partner delivering value, modernization, and the industry's best support.

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Maximize your profits every day, on every vehicle.

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McDuffee brings more than two decades of auto industry innovation and helping dealers leverage data and digital technologies in their sales, marketing, and service strategies.

DALLAS, December 21, 2020 — DealerSocket, Inc., a leading SaaS provider to the automotive industry, today announced the appointment of Byron McDuffee as chief operating officer (COO). The 22-year automotive industry veteran will oversee DealerSocket’s operations, customer success and support, corporate development, strategy, vendor management, and analytics teams.

“Byron is an accomplished auto industry leader, and we are excited to welcome him to DealerSocket and our executive team,” said DealerSocket CEO Sejal Pietrzak. “Byron has strong experience in leading global teams, creating successful growth strategies, optimizing processes, and driving analytics. He has a dealer-first customer service approach and a keen focus on building a strong company culture and positive employee engagement, all of which aligns with DealerSocket’s priorities. I am thrilled that he has joined us, and he is already making a significant positive impact to our company.”

McDuffee previously served as senior vice president and general manager of Automotive Services at Equifax, where he led and managed all aspects of the automotive business. McDuffee also served in a variety of leadership roles at CDK Global, including general management responsibilities and as the head of the company’s global strategy and corporate ventures group.

“I’m excited to join DealerSocket, an organization whose goals are so closely aligned with my experience and passion for this great industry,” said McDuffee. “DealerSocket has made significant strides in helping dealers leverage data and product innovation to define the customer journey, increase buyer satisfaction, and maximize dealership profit potential. The acquisition of Auto/Mate elevates the company’s market position even more, giving dealers a much-needed new choice in the full platform-provider space.”

McDuffee, who will relocate from Illinois to DealerSocket’s Dallas headquarters in 2021, officially joined DealerSocket in November.