SAN CLEMENTE, Calif., April 8, 2014 -- DealerSocket is providing seamless and secure connectivity for our users through our partnership with DMEautomotive. "I am very pleased to announce this partnership. Our users will hugely benefit from a secure and seamless connection with DMEautomotive's call center and scheduling services," said Jonathan Ord, CEO of DealerSocket.
This partnership with DMEautomotive gives our users direct integration with DMEautomotive's popular call center, MasterCall, and its award-winning mobile app, DriverConnect. This direct integration means user data, including service and sales appointments, will seamlessly feed directly into DealerSocket CRM.
"We are thrilled that DealerSocket has chosen DMEautomotive as their primary provider of call center services," said Mike Walther, CEO of DMEautomotive.
DMEautomotive will also be DealerSocket's title sponsor for this year's User Summit (June 10-12, 2014). They will be co-hosting Wednesday night's bash and will be sponsoring an all-day marketing track at the unforgettable Hard Rock Hotel in downtown San Diego. For more information about DealerSocket's User Summit, visit usersummit.dealersocket.com.
To learn more about our DealerSocket's DCP program, visit https://dealersocket.com/partners-integrations
SAN CLEMENTE, Calif., March 18, 2014 -- DealerSocket has made revenue opportunities for dealerships even easier through the announcement of our latest addition to DealerSocket's Certified Partners (DCP) Program, String Automotive. Now, clients of DealerSocket who also use String's business intelligence platform, the Dealer Positioning System, will have near real-time access to new insight about their CRM leads.
Through this partnership, DealerSocket will now instantaneously provide reporting on a dealership's received leads to the String Dealer Positioning System, or DPS. The technical integration is almost real-time and will allow dealerships using both the DealerSocket CRM and the String DPS to save time and money -- no data exports or manual uploads needed.
More importantly, this integration should help dealers "connect the dots" between lead source, conversion events and sales, closing the attribution loop and highlighting potential areas for improvement. Dealers will be able to categorize leads by source - including primary, secondary and third-party sites - as well as check accuracy of leads by comparing CRM-entered leads to actual phone and chat data. The end result: A clearer picture of what marketing activities, vendors and employees are producing the most ROI.
String's Dealer Positioning System empowers car dealers to make better decisions and improve ROI by visualizing their data. Their solution analyzes multiple sources of data from inside and outside the dealership to provide a rich, actionable picture of local markets and an objective view of what - and who - is working for each dealership.
Leading auto dealer CRM, DealerSocket (DealerSocket.com), is proud to announce its integration with prominent auto manufacturer, General Motors, through the Dealer Customer Data Exchange (DCDE). DCDE, or the GM Dealer Customer Search, allows GM dealers to view customer information updates directly from the manufacturer from within DealerSocket CRM. This extended view includes: customer information, service history, ownership lifecycle, active and inactive vehicle data, OnStar data, and private offers. "This type of integration with an OEM is very exciting for us and our dealers", says Reuben Muinos, Director of Business Development at DealerSocket, "The ability to see which GM vehicles the customer currently owns or has previously owned is extremely valuable to a dealer. In addition, viewing GM private offers specific to a customer within our CRM makes the buying process quicker and easier for everyone."
DealerSocket has been working with the GM Dealer Technology Assistance Program (DTAP) team for over one year developing the integration. With this collaboration, GM dealers can quickly and easily access the GM database anytime they make a customer inquiry, whether it is a conquest, walk-in, phone prospect, previous sales or service customer, or internet lead.
The positive response from DealerSocket customers has been overwhelming. "This will be a huge benefit for both our sales and service staff, regardless of where a customer has done business", says Matt Casebeer, General Manager of Capitol Auto Group. "Congratulations General Motors. This is the step in the right direction!"
General Motors' Dealer Technology Assistance Program is a comprehensive program designed to support GM dealers' choice of technology. DealerSocket will continue to work with the General Motors DTAP team for additional enhancements and new integration offerings to be released in the near future.
Leading auto dealer CRM, DealerSocket, is pleased to announce enhancements to its Desking tool.
"We're excited to bring an update to a tool for increased Desking performance that allows our customers to adjust their payment compare forms according to their dealer specifications." said Matthew Redden, Executive VP of Sales and Marketing for DealerSocket.
Enhancements made to DealerSocket's robust Desking tool can further provide assurance in calculating payments and composing presentations. With these new additions: Estimating payments are now faster and more accurate; Customization can be applied when reviewing the Compare form; Accurate payouts to one-pay deals can be made; And with the Ghost Vehicle tool, the ability to pull rates of vehicles that aren't in the inventory are possible.
SAN CLEMENTE, Calif., January 28, 2014 -- Leading auto dealer software and CRM, DealerSocket (dealersocket.com) received the Driving Sales Dealer Satisfaction Award for "Highest Rated Sales CRM of 2013" and the Driving Sales "Top Rated ILM of 2013" as well as the "2014 Automotive Website Award for CRM Superstar" at the National Auto Dealer Association Convention, (NADA), held January 24-27, 2014 in New Orleans, Louisiana.
"It meant a lot to be the recipient of the Driving Sales Dealer Satisfaction Award for the highest rated Sales CRM of 2013," said Matt Redden, DealerSocket executive vice president of sales and marketing. "It is an honor to be selected by dealers for this award and it was a tremendous way to kick off the show."
Providing innovative products and reliable software continues to be the formula for DealerSocket's success. New product introductions included a mobile service application, Facebook and Twitter integration, and General Motors' Dealer Customer Data Exchange, which allows dealers access to select information from the manufacturer directly within CRM. A few DealerSocket sneak peeks were also unveiled so dealers could see what technology offerings the company has on the roadmap for 2014.
DealerSocket highlighted The Green Chair for a consecutive year at NADA, where VIP customers took a seat to share their success stories on camera. "The Green Chair continues to be a symbol of success," said Brandon Piersant, marketing director for DealerSocket. "We are amped to hear how our software improves our customers' business."
SAN CLEMENTE, Calif., Jan. 21, 2014 -- DealerSocket, leading automotive software company, is pleased to announce its integration with ADAM Dealer Management System. The software company has made necessary steps to ensure that the DMS's efficiency lines up with the standards of the DealerSocket Certified Partners program (DCP). The synergetic cooperation allows the CRM to take advantage of revised API processes to consolidate the dual customer base. The newly forged partnership allows DealerSocket and ADAM to assist dealers in the independent and franchise space.
"ADAM DMS also has a wide selection of franchise dealers to match up with ours. The integration won't only help independent dealers, it will help both franchises and independents." said Peter Ord, Director of Independent Sales for DealerSocket.
Leading automotive software provider, DealerSocket, is bringing new excitement to NADA (National Automobile Dealers Association) 2014. Kicking off Jan. 24 - 27, the event will be held at the New Orleans Ernest N. Morial Convention Center in New Orleans. The DealerSocket staff will deliver users, partners and shoppers a true brand experience that the company prides itself on. Attendees will have the opportunity to see new products, get a look at the General Motors Data Integration demo and learn how 12 years of experience sets DealerSocket apart.
"It's really been a big year for DealerSocket. We're thrilled with anticipation to showcase products that will open your eyes up to new possibilities,” said Brandon Piersant, Marketing Director for DealerSocket. "Our Engineering team has truly delivered software that is a 'must see' for any show attendee.”
DealerSocket is unveiling its brand new booth that now has two stories to maximize space accommodating their visitors. Located in Hall G (booth 6147) next to General Motors, the progressive company is looking forward to building your tech knowledge base.
Come to the booth (#6147) and see why DealerSocket's 12 years of experience makes them the automated process solutions. To schedule a demo or for more information about DealerSocket, please visit nada.dealerSocket.com, or call (866) 684-3175.
DealerSocket Now Integrating with Development Systems Group, Inc. RAPID! Response for Processing Auto Dealer Leads
Leading auto dealer CRM, DealerSocket (DealerSocket.com), is happy to announce they have integrated with Development Systems Group, Inc. (DMT) RAPID! Response for processing dealership leads on behalf of the DealerSocket user. RAPID! Response sends out the first response to online leads, ensuring the lead is not lost. Leads are then sent to the user through DealerSocket, creating Sales Events.
"I am very pleased to offer this integration to our users," said Brad Perry, DealerSocket co-founder and CTO. "DMT's RAPID! Response will be a valuable asset for dealers, ensuring they don't miss out on internet lead first-response follow-ups."
RAPID! Response consolidates online leads from numerous sources and delivers them to a salesperson's desktop or smartphone. The tool contains three powerful aspects: quick direction of leads to the salesperson; professional response messages; and real-time reporting on response quality and speed.
For more information about DealerSocket and the RAPID! Response integration for processing dealership leads, please call (877) 888-8048.
Leading luxury automaker to leverage technology provider's tools to improve customer experience and stimulate sales.
Leading auto dealer CRM, DealerSocket (DealerSocket.com), is proud to continue its 4-year integration with Audi as its CRM and ILM solution of choice-with over 30 percent of the network already onboard. This strategic partnership bridges the gap between dealers' CRMs and Audi's corporate digital assets and data, empowering dealers to increase efficiency and boost sales, while better serving customers at the same time.
"We are absolutely ecstatic that Audi chose us to partner with on this journey," said Reuben Muinos, DealerSocket's Director of Business Development. "This robust partnership is so exciting because we are truly able to make a difference for these dealerships by innovating their operations with tools that will not only increase efficiency and profitability, but also improve the Audi experience for their customers nationwide."
Audi Dealers who leverage DealerSocket technology can:
Those interested in using DealerSocket as their CRM or ILM solution should visit call 855-315-5352.
Enterprise Dashboard Reporting selected by dealers as DrivingSales Innovation Cup Award finalist; Enterprise Dashboard Reporting to be presented on stage at DrivingSales Executive Summit
DealerSocket's Enterprise Dashboard Reporting has been named a finalist for the DrivingSales Innovation Cup Award for the Most Innovative Dealership Solution of 2013. Enterprise Dashboard Reporting was selected by a panel of dealer judges from a very competitive field and will be presented on stage at the 2013 DrivingSales Executive Summit (DSES), held Sunday, October 13th through Tuesday, October 15th, 2013, at the Bellagio Las Vegas.
"Being nominated for such a prestigious award fills us with pride because it reminds us why we work so hard every day and underscores our commitment to being industry leaders whose number one goal is empowering our customers to reach new levels of success," said Jonathan Ord, DealerSocket's CEO and Cofounder. "My thanks go out to the entire DealerSocket team, a truly talented group dedicated to doing whatever it takes to provide our customers with the best technology on the market."
DealerSocket is a leading auto CRM provider that has delivered the most comprehensive Customer Relationship Management (CRM) and training solutions available to the automotive industry, allowing auto dealers to save time and money, and improve sales staff effectiveness-with one consolidated product.
Enterprise Dashboard is a powerful business intelligence reporting tool that provides single and multi-store dealer groups access to key sales data in an interactive, drilldown environment. Enterprise Dashboard is the only reporting engine that consolidates CRM, Financial and Sales Process information into one location for exception-based management.
DrivingSales created the Innovation Cup Awards to recognize solutions introduced or enhanced in 2013 whose innovative approaches have produced significant results for dealers. Dealership solution-providers submitted applications online, vendor names were blanked out, and a panel of dealer judges selected the finalists. Finalists will present their solution on stage for the dealer panel and attendees at the DSES on Monday, October 14th.
"The Innovation Cup Award represents one of the highest accolades our industry has to offer its dealership solution providers: the vote of those who understand its benefits the most-auto dealers," said DrivingSales Founder and CEO Jared Hamilton. "We congratulate DealerSocket on being named a finalist for The Innovation Cup Award from a field of outstanding applicants and look forward to sharing Enterprise Dashboard Reporting's progressive solution with attendees at the DrivingSales Executive Summit."
The Innovation Cup Award competition is part of an exciting DSES lineup this year, which includes high-profile keynotes from former U.S. Navy SEAL Officer and decorated combat veteran, Leif Babin; global search marketing authority Danny Sullivan, and The Walt Disney Company®, as well as nineteen dealer-selected breakout sessions from industry experts and dealers on topics ranging from CRM, digital marketing, fixed ops, hiring, creating a culture of success, selling pre-owned vehicles, leveraging 'big data,' video and more.
Focused on providing the most relevant profit-building information to help auto dealers formulate their business plans for the following year, the DrivingSales Executive Summit includes three days of collaboration and fresh, leading-edge information from special-topic breakouts, expert panels, dealer and vendor contests, and world-renowned speakers. The DSES is 100% dealer driven and designed specifically for the most advanced dealer principals and dealership executives in the industry. The summit has a vendor-neutral policy, meaning no vendor influence on presentation selection and adherence to a strict dealer-to-vendor ratio.
Leading auto dealer CRM, DealerSocket (DealerSocket.com), is pleased to announce that its Fourth Annual User Summit being held from September 12-14 at the Ritz-Carlton, Laguna Niguel in Dana Point, California, is almost sold out. DealerSocket customers should visit usersummit.dealersocket.com and sign up today for only $449 to make sure they save their space and take advantage of the $199/night room rate.
"There's nothing more important to us than our customers, which is why we are so proud to be the only auto CRM provider offering this unique event where we bring top dealerships together to share best practices for achieving success," said Jonathan Ord, DealerSocket's CEO and Cofounder. "We've added tons of top-notch speakers and taken the evening events to the next level, not to mention the amazing venue. The word has definitely gotten out about how mind-blowing this year is going to be, so it's likely we'll sell out soon, like we did last year."
The $449 attendee fee includes all meals and sessions, "Recharge" events like fishing and sailing, and evening events.
To learn more about DealerSocket's User Summit and sign up, please visit usersummit.dealersocket.com. You can also call (877) 704-3129.
Leading auto dealer CRM, DealerSocket (DealerSocket.com), is pleased to announce the launch of Smart Reply. This solution allows dealerships to send intelligent emails to customers with concise and accurate content tailored to their specific vehicle interests.
"We're really fired up about launching Smart Reply because this technology surpasses traditional CRM solutions that simply send a text heavy email with little imagery that oftentimes doesn't contain the actual information a customer requested," said Brad Perry, DealerSocket co-founder and CTO. "Smart Reply innovates the internet lead process by empowering dealerships to respond to customers with the exact information they requested and add suggestions based on vehicles in their inventory. And, customers can easily view all of these details, satisfying their needs and simplifying the process for dealerships."
Smart Reply joins DealerSocket's robust solution suite, further streamlining auto CRM by giving dealerships an added edge to satisfy tech savvy customers who increasingly use mobile tools like Wi-Fi and smartphones to shop. Along with Smart Reply, the recently released Smart Workplan enhancement works in conjunction to provide dealerships with a smarter internet process. Watch the Smart Reply video to learn more.