DealerSocket CRM helps your dealership to sell to more customers and then keep them coming back through your doors. Our CRM enables you to connect everything from your website and campaigns, to pipeline activity and progress, to service and retention - all in one system.
CRM ™
Franchise Management
Lead Management
Never miss a lead! Our CRM helps you increase your closing rate by allowing you to track, manage, and follow up on your leads as quickly as they come in.
Texting
Text customers and within your dealership with SocketTalk, our fully integrated texting and internal messaging tool. Track communications to keep your data safe and your stores compliant.
Credit Qualification
Simplify the credit application process with SocketCredit. Easily and quickly qualify customers through soft or hard credit pulls.
Personalized Campaigns
Communicate with your customers based on how they interact with you online. Our CRM uses click behavior to enroll customers in short, targeted campaigns based on their area of interest. Customers receive automated, personalized messages, saving your staff valuable time.
Service Scheduling
Let your customers schedule service appointments at their convenience. Use email, texting, inbound and outbound phone calls, and your website to increase the number of scheduled appointments.
Equity Mining
Your database contains valuable customer intelligence that can drive sales. Our equity mining solution, RevenueRadarTM, makes sense of your customer data and turns insight into action for your sales, service, and marketing teams.
Our sales struggled in the 6 months we were with the other product and within 2 weeks of going back to DealerSocket we saw an increase in appointments, showroom traffic through the internet leads, and our sales increased
Pete Smith
General Manager, Bob Smith Toyota
Integrating inventory with the CRM really helps you place your customer with the specific car
they're looking for. At the time of inquiry, maybe you didn't have the exact car, maybe it was
sold - what it will do is flag that customer's name when something new does come into
inventory. Before that integration, it was just 'if you remember'.
