CRM ™

Conversations That Close

SocketTalk lets your team engage, respond, and follow up with leads all from within DealerSocket CRM.

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The smartest platform in the industry:

With SocketTalk, every customer interaction becomes a conversation that moves the deal forward. Enable your team to text, email, and message prospects from a centralized, compliant platform. Whether it’s sales outreach or service updates, SocketTalk keeps your dealership connected—no matter where your team is.

• Two-way text and email messaging integrated into the CRM.
• Local, trackable numbers assigned to each team member.
• Message history stored directly in the customer record.
• Automatic opt-in/out management for compliance.
• Templates and automation for faster follow-up.

Speak with an expert

"*" indicates required fields

Name*

First Last

Dealership Name*

Email*

Phone*

Country*

Please Select Your CountryUnited StatesCanada

State*

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Province*

Please Select Your ProvinceAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territories

Dealership Type*

Please Select Your Dealership TypeFranchise DealerIndependent Dealer

By submitting this form, I agree to be contacted by DealerSocket via phone, email or SMS and accept your Privacy Policy.

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Boost engagement by 2x with two-way texting

Cut appointment no-shows below 1%

Centralize communications across your sales and service teams

Stay Connected in Real Time

Customers prefer texting and SocketTalk makes it easy. Your team can follow up instantly, answer questions on the fly, and book more appointments without ever picking up the phone.

Simplify Messaging Across Departments

From sales to service to BDC, SocketTalk provides visibility into every conversation—keeping your entire dealership in sync and ensuring a consistent customer experience.

Drive Engagement, Boost CSI

SocketTalk helps you increase response rates and reduce no-shows. Timely, personalized communication turns leads into showroom visits and service customers into long-term relationships.

A Texting Solution

DealerSocket CRM's SocketTalk

A texting and internal messaging solution that integrates seamlessly with all dealersocket features and products. This tool keeps your store compliant with all opt-in/out procedures that relate to the Telephone Consumer Protection Act (TCPA).

You're 3x more likely to sell a prospect a car when you engage them in one-on-one texting. 

Explore SocketTalk Texting

Increase sales and revenue with integrated solutions.

Mobile Messaging

Engage with your customers by texting them deals, appointment reminders and so much more right from your desktop or mobile device.

Targeted Templates

Create specific templates for specific customers and market them via text message. 

Stay Connected with Chat

Stay connected and chat with dealership individuals or groups within your dealership with our built-in CRM chat.

Utilize Instant Messaging

Drive ROI by encouraging sales people to instant message managers with important information during a test drive.

“I love the texting feature. SocketTalk is our absolute favorite. Even though we call and email our contacts a ton, most of the time we can't get ahold of them. Nowadays, everyone wants to opt into text messages and really wants to communicate with us in that manner. We like that you can send pictures and videos from our phone. It also helps protect the salesperson’s privacy so they don’t have to give their personal cell phone numbers out.”

Myda Fuentas

Internet Diretor, Robbins Chevrolet

Meet Your Customers Where They Are.

Speak with an expert

"*" indicates required fields

Name*

First Last

Dealership Name*

Email*

Phone*

Country*

Please Select Your CountryUnited StatesCanada

State*

Please Select Your StateAlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific

Province*

Please Select Your ProvinceAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territories

Dealership Type*

Please Select Your Dealership TypeFranchise DealerIndependent Dealer

By submitting this form, I agree to be contacted by DealerSocket via phone, email or SMS and accept your Privacy Policy.

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• SocketTalk
• Video
• Features
• Testimonial
• Speak with an Expert

SocketTalk

A sales engagement functionality that enables dealership employees to initiate a text conversation with online shoppers from the dealer’s DealerFire Engine6 website and continue it within DealerSocket’s CRM.

Speak with an Expert

See it in Action

Watch how SocketTalk strengthens the connection between your website and CRM.

Customizable Opt-in Functionality

Start the conversation off right by customizing your
opt-in message dynamically with your dealership or
sales rep information or remove it altogether.

SMS from a Single 'Callable' Number

If a customer you're texting decides to call in - the
number is routed to your dealership so you can
continue the conversation. If a sales rep decides to
leave the number, conversation and relationship stays
with the dealership.

Templates

Create simple to use text templates for your
dealerships. Templates allow you to send dynamic
content from your sales opportunities or dealership
contact info.

Internal Communications

Send one-off instant messages to co-workers or build
groups to help communicate in mass. This helps you
stay in tune with your staff and check in on a busy day
where face time may not be an option.

“A lot of times, SocketTalk is the first touchpoint, and it’s helped tremendously as volume has increased. We want to stop that clock. Beyond that, we put emphasis on reading details submitted in the lead and making sure the first response is quality and brings value.”

Scott Deetz, Digital Sales Manager

Mason City Ford Chrysler

Read Their Success

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It includes 100,000 text messages.

SocketTalk 100,000 includes Dealer Instant Messaging and Texting, up to 100,000 texts ($0.035/each additional text).

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It includes 25,000 text messages.

SocketTalk 25,000 includes Dealer Instant Messaging and Texting, up to 25,000 texts ($0.035/each additional text).

This SocketTalk is designed to provide a greater incentive to get bigger dealers on SocketTalk. It has been requested for some time… It includes 10,000 text messages for $400 with an overage fee of .04 per additional text.

SocketTalk 10,000 includes Dealer Instant Messaging and Texting, up to 10,000 texts ($0.04/each additional text).

SocketTalk Data Separation

Monthly and Setup fees are associated with one (1) additional franchise(s) on one DealerSocket site. SocketTalk includes Dealer Instant Messaging and Texting, up to 2,000 texts ($0.05/each additional text over 2,000).

SocketTalk

SocketTalk includes Dealer Instant Messaging and Texting, up to 3,000 texts ($0.05/each additional text).

Bundle Includes

• SocketTalk-CRM
• Call Management 2000 Subscription w/ Market Analyzer (Call Management) -CRM
• CRM – Blackbird Interface Conversion
• Internet Lead Management-CRM
• MobileCRM Sales-CRM
• Showroom Tracking-CRM
• Mobile Drivers License Scanner-CRM

Bundle SKU

SF-B-DS-BB-RE2300-B

Bundle Includes

• SocketTalk-CRM
• Click2Call 4000 Subscription (Call Management) -CRM
• CRM – Blackbird Interface Conversion
• Internet Lead Management-CRM
• MobileCRM Sales-CRM
• Showroom Tracking-CRM

Bundle SKU

SF-B-DS-BB-RE2200-B

Bundle Includes

• SocketTalk-CRM
• CarWars Inbound 6000 Subscription (Call Management)-CRM
• Click2Call 4000 Subscription (Call Management) -CRM
• MarketPlace CSI/Social (eSurvey) – CRM
• CRM – Blackbird Interface Conversion
• Internet Lead Management-CRM
• MobileCRM Sales-CRM
• Showroom Tracking-CRM
• Mobile Drivers License Scanner-CRM
• Desking-CRM

Bundle SKU

SF-B-DS-BB-RE1800-B