Coast to Coast Motors, which operates seven buy-here, pay-here (BHPH) locations in the Houston, Oklahoma City, and Tulsa areas, was a Finance Express (FEX) holdover until making the switch to DealerSocket’s IDMS three years ago. In May, the 30-year-old, family-owned operation recorded one of its best months ever.
As CFO of Coast to Coast, Travis Allison leans heavily on IDMS’s reporting capabilities to accurately assess the group’s performance and month-to-date collections. He says the ability to delve deeper into the behind-the-scenes aspects of the multi-rooftop operation is IDMS’s biggest advantage.
“I rely on IDMS’s API to transfer a massive amount of data from IDMS to our third-party data software, so the ability to tap into IDMS remotely behind the scenes has been a huge benefit to me,” Allison notes.
Coast to Coast’s employees especially benefit from the system’s ease of use, robust training, and dependability. Allison also credits DealerSocket’s exemplary customer service and personal touch for the group’s strong partnership with the software provider.