SERVICE MANAGEMENT

MANAGE FIXED-OPS PERFORMANCE WITH A CENTRALIZED VIEW OF ALL METRICS THAT LEAD TO INCREASED REVENUE AND CUSTOMER SATISFACTION. RECEIVE REAL-TIME DATA FOR A CLEAR PICTURE OF YOUR DEPARTMENTS PAST, CURRENT, AND POTENTIAL FUTURE REVENUE.


671: AVERAGE NUMBER OF CUSTOMERS SERVICED AT YOUR DRIVE WHO HAVEN’T RETURNED IN THE PAST 13-24 MONTHS


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Top Advisors – View advisor rankings for total service appointments, captured emails, service revenue and average RO amount.

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Marketing Opportunities – View the count and potential revenue of customers who haven’t serviced in X number of months, declined services, sold not serviced and total serviceable customers in your database.

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Trends – View your appointments, RO sources, email, revenue and other service metrics by your best month, last month, MTD and projected end of month.

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